Exceeding Customer Expectations

Our Commitment to Quality

MPC is an ISO 9001:2008 and ISO 14001:2004 registered company. We are committed to being a world-class manufacturer of specialty lubricants, additives and grease. Our mission is to provide quality products that meet or exceed our customers' expectations while managing our facility in an environmentally responsible manner. MPC's excellent reputation is the result of a company-wide commitment to our Quality and Environmental Policies. We are in continuous pursuit of excellence.

Customer Service

You can expect more than just order taking. The unified teamwork of customer service personnel enables prompt, accurate and efficient information processing. Our staff is uniquely balanced to compliment individual capabilities. You can be assured of receiving a prompt response to your needs. Being the customer liaison between the Technical and Sales Departments, our main customer service objective is to provide informative, courteous and efficient service to all of our customers.

Technical Support

We have been told by our customers that we have developed the best information and technical service available in this industry. Our technical support staff answers your questions with responsiveness. We have the resources to provide you with the answers to your lubrication questions.

Order Processing

Our product order entry, inventory management and manufacturing processes provide prompt shipment to our customers for stock items. Additionally, our lead-time for special-order items is exceptional. A variety of delivery options are available for your convenience. We understand that customer loyalty is only as strong as your satisfaction with our performance on your last order.

Our Vision

Our commitment to you is not limited to lubricants alone. Equally important is prompt, efficient and effective service. Our vision is of an ongoing partnership with you, our customer - a partnership in which you receive the maximum benefit from our expertise - whether that expertise is in customer service, technical support, product information and applications or lubrication technologies.

If you depend on successful lubrication, you need MPC's lubricants, additives and greases. Muscle Products Corp... "The Strength in Lubrication."®